Meet Our Staff

Management

Tyler Johnson

Tyler Johnson

Sales Manager
40 Reviews
View Bio
Robert Kulp

Robert Kulp

Service Manager
35 Reviews
View Bio
Adam Odor

Adam Odor

Sales Manager
27 Reviews
View Bio
Chad Ellis

Chad Ellis

General Manager
4 Reviews
View Bio
Rachel Svetlik

Rachel Svetlik

Office Manager
1 Review
View Bio

Sales

Robert Phillips

Robert Phillips

Salesperson
68 Reviews
View Bio
Parker Rogalla

Parker Rogalla

Salesperson

Certified
57 Reviews
View Bio
Luke Benson

Luke Benson

Salesperson
26 Reviews
View Bio
Carissa Ferguson

Carissa Ferguson

Salesperson
14 Reviews
View Bio
Daniel Wallner

Daniel Wallner

Salesperson
9 Reviews
View Bio
Kaylum Merklein

Kaylum Merklein

Salesperson
7 Reviews
View Bio
Scott Schrimpf

Scott Schrimpf

Salesperson
3 Reviews
View Bio
Trent Eisch

Trent Eisch

Salesperson
2 Reviews
View Bio
Cole Jordan

Cole Jordan

Salesperson
1 Review
View Bio
Isaac Terry

Isaac Terry

Salesperson
View Bio

Service

Chris Ziegler

Chris Ziegler

Service Advisor

Certified
171 Reviews
View Bio
Bryan Kufalk

Bryan Kufalk

Service Advisor
127 Reviews
View Bio
Aly Mohr

Aly Mohr

Service Advisor
110 Reviews
View Bio
Lucas Dendaas

Lucas Dendaas

Service Advisor
105 Reviews
View Bio
Rob Jensen

Rob Jensen

Service Writer
93 Reviews
View Bio
Nathan Swan

Nathan Swan

Service Advisor
43 Reviews
View Bio
Sara Pitts

Sara Pitts

Service Advisor

Certified
15 Reviews
View Bio
Anthony Rivera

Anthony Rivera

Service Advisor
7 Reviews
View Bio

Finance

Jake Welsh

Jake Welsh

Finance Manager
10 Reviews
View Bio

Administration

Jessica Zurn

Jessica Zurn

Admin
12 Reviews
View Bio
Brittany Secora

Brittany Secora

Office Manager
2 Reviews
View Bio
Rod Winklepleck

Rod Winklepleck

Corporate Director of Sales
2 Reviews
View Bio
Eli Piasecki

Eli Piasecki

Production Manager
1 Review
View Bio
Sara Anderson

Sara Anderson

Receptionist/Cashier
View Bio
Chris Ziegler

Chris Ziegler

Service Advisor

171 Reviews
Certified
Recent Reviews

Jun 14, 2026

Dealership Rating
Employee Rating

Great fast serviut we nice fast service.

Great fast serviut we nice fast service. Very courteous workers. And loved the popcorn and a waiter

Jun 07, 2026

Dealership Rating
Employee Rating

Very responsive and communicative.

Very responsive and communicative. Thanks! Very responsive and communicative. Thanks! No thank you ...Next please.

Jun 05, 2026

Dealership Rating
Employee Rating

Great customer service, took the time to explain and

Great customer service, took the time to explain and answered all questions. Service advisor Chris was outstanding

Jun 05, 2026

Dealership Rating
Employee Rating

Since we were desperately in need of help so appreciated

Since we were desperately in need of help so appreciated the Uber to Enterprise and the drop off at the end...All and Chris turned an emergency into a no stress situation. Thank you ??

May 06, 2026

Dealership Rating
Employee Rating

The whole department is always top-notch!

The whole department is always top-notch! Quick, friendly, responsive, knowledgeable, and generally get me out the door fast!

View More Reviews on DealerRater
Bryan Kufalk

Bryan Kufalk

Service Advisor
Recent Reviews

Jun 17, 2026

Dealership Rating
Employee Rating

Got the job done.

Got the job done. Thank you. One, two, three, four, five, six, seven, eight, nine, stop.

May 20, 2026

Dealership Rating
Employee Rating

I always bring my car here for an oil change or other

I always bring my car here for an oil change or other needed services for years!

May 13, 2026

Dealership Rating
Employee Rating

Easy scheduling.

Easy scheduling. Quick turnaround. I really like the video inspection and find it very helpful and informative.

May 02, 2026

Dealership Rating
Employee Rating

A great dealership with very helpful employees, will be

A great dealership with very helpful employees, will be coming back for all my future seevices.

Apr 30, 2026

Dealership Rating
Employee Rating

They got the vehicle done and record time They did

They got the vehicle done and record time They did amazing job like always Thanks all

View More Reviews on DealerRater
Aly Mohr

Aly Mohr

Service Advisor
Dealership Experience 9 years 2 months
Industry Experience 14 years 6 months
Recent Reviews

May 27, 2026

Dealership Rating
Employee Rating

They do not know there way around any other vehicle other

They do not know there way around any other vehicle other than the ones they sell

May 17, 2026

Dealership Rating
Employee Rating

Kept me in the loop as repairs were suggested and made.

Kept me in the loop as repairs were suggested and made. Service advisor Aly was great and was mechanic Eric.

May 02, 2026

Dealership Rating
Employee Rating

A great dealership with very helpful employees, will be

A great dealership with very helpful employees, will be coming back for all my future seevices.

May 01, 2026

Dealership Rating
Employee Rating

I purchased this and another grand cherokee here and have

I purchased this and another grand cherokee here and have always had both serviced here. The people are great and they always let you know what is going on.

Apr 28, 2026

Dealership Rating
Employee Rating

It was a very good experience, they got my service done

It was a very good experience, they got my service done in a timely manner without any issues.

View More Reviews on DealerRater
Lucas Dendaas

Lucas Dendaas

Service Advisor
Recent Reviews

May 02, 2026

Dealership Rating
Employee Rating

Like the jeep but they said they would order a back ledge

Like the jeep but they said they would order a back ledge never got any answer.

May 02, 2026

Dealership Rating
Employee Rating

A great dealership with very helpful employees, will be

A great dealership with very helpful employees, will be coming back for all my future seevices.

Apr 28, 2026

Dealership Rating
Employee Rating

I was to be in on a Monday at 7am, part wasn’t in when I

I was to be in on a Monday at 7am, part wasn’t in when I got there. Waited an extra week. Service did get completed. Just wasted some time on the first appointment

Apr 28, 2026

Dealership Rating
Employee Rating

It was a very good experience, they got my service done

It was a very good experience, they got my service done in a timely manner without any issues.

Apr 14, 2026

Dealership Rating
Employee Rating

Repairs done as requested, was kept informed on changes

Repairs done as requested, was kept informed on changes and a rental vehicle was provided. Work was done correctly first time.

View More Reviews on DealerRater
Rob Jensen

Rob Jensen

Service Writer
Dealership Experience 19 years 6 months
Industry Experience 36 years 6 months
I have been in the service industry for 27 years and enjoy the opportunity it provides to be able to assist people with their vehicles and take care of their families at the same time.
Recent Reviews

Jun 12, 2026

Dealership Rating
Employee Rating

Service advisor Rob Jensen has been very kind in helping

Service advisor Rob Jensen has been very kind in helping to get my windshield wiper issue resolved.

May 02, 2026

Dealership Rating
Employee Rating

A great dealership with very helpful employees, will be

A great dealership with very helpful employees, will be coming back for all my future seevices.

Apr 28, 2026

Dealership Rating
Employee Rating

It was a very good experience, they got my service done

It was a very good experience, they got my service done in a timely manner without any issues.

Mar 28, 2026

Dealership Rating
Employee Rating

Was very quick and informative and over all great

Was very quick and informative and over all great experience for my jeep services. Great service

Jan 06, 2026

Dealership Rating
Employee Rating

Always have had a great experience with Chris Ziegler.

Always have had a great experience with Chris Ziegler. very helpful, courteous, and easy to work with.

View More Reviews on DealerRater
Robert Phillips

Robert Phillips

Salesperson
Contact Me
Dealership Experience 13 years 11 months
Industry Experience 13 years 11 months
Recent Reviews

Jun 17, 2026

Dealership Rating
Employee Rating

Rachel can't be bothered to return a simple email and

Rachel can't be bothered to return a simple email and then is offended when a customer uses the "F" word... She forwarded it elsewhere. How simply audacious!

Apr 11, 2026

Dealership Rating
Employee Rating

This sales person was nice at first when looking at the

This sales person was nice at first when looking at the car, but when it’s time to actually sell the car to you guys he’s mean and pushy. He wouldn’t negotiate with us or let us finance through our own bank when it was so called, “the same thing”. I would not recommend coming here. After I didn’t buy the vehicle from him he keeps calling me to ask me if I bought the vehicle from their sister location. It’s not his business since he isn’t my salesman no more. Would never come here again.

Feb 21, 2026

Dealership Rating
Employee Rating

Bought two Jeeps so far.

Bought two Jeeps so far. Bob was good to work with. Like the drive in oil changes/washes.

Nov 12, 2025

Dealership Rating
Employee Rating

The people were great, but having the vehicle ready was

The people were great, but having the vehicle ready was not that great not having the vehicle all checked out

Aug 30, 2025

Dealership Rating
Employee Rating

Robert Phillips could not have been more helpful during

Robert Phillips could not have been more helpful during every step of the process. He spent SO much time explaining every detail of the sale and then delivery of the vehicle. It's very obvious that he actually cares about his customers- I could not recommend him any more highly!

View More Reviews on DealerRater
Parker Rogalla

Parker Rogalla

Salesperson

57 Reviews
Certified
Contact Me
Dealership Experience 1 years 5 months
Industry Experience 1 years 5 months
Recent Reviews

Jun 10, 2026

Dealership Rating
Employee Rating

The staff was very helpful and friendly.

The staff was very helpful and friendly. I would definitely buy from them again in the future

Jun 01, 2026

Dealership Rating
Employee Rating

Parker and Jake were nice and they were easy to work

Parker and Jake were nice and they were easy to work with. They didn't make the process difficult and explained the paperwork thoroughly.

May 28, 2026

Dealership Rating
Employee Rating

Parker and team were great.

Parker and team were great. Very accommodating to all my needs, and found the best vehicle that fit my wants.

May 26, 2026

Dealership Rating
Employee Rating

This was the easiest, friendliest, and smoothest car

This was the easiest, friendliest, and smoothest car buying process I have ever experienced. Parker is an amazing car salesman and wonderful person. He made the car buying experience truly a fantastic experience.

May 22, 2026

Dealership Rating
Employee Rating

I had a phenomenal experience at russ darrow with Parker.

I had a phenomenal experience at russ darrow with Parker. It felt like as soon as I expressed interest in the vehicle someone reached out and made availability to come see me (sooner than I expected). Parker was extremely patient with all of my questions and anxiety. I didnt feel pressured at all. I will be referring friends and family in the future! I love my elantra!!

View More Reviews on DealerRater
Nathan Swan

Nathan Swan

Service Advisor
Recent Reviews

May 08, 2026

Dealership Rating
Employee Rating

Drive in for oil change and rotation with no appointment.

Drive in for oil change and rotation with no appointment. Less than 1 hour wait!

Apr 28, 2026

Dealership Rating
Employee Rating

It was a very good experience, they got my service done

It was a very good experience, they got my service done in a timely manner without any issues.

Mar 28, 2026

Dealership Rating
Employee Rating

Was very quick and informative and over all great

Was very quick and informative and over all great experience for my jeep services. Great service

Jan 09, 2026

Dealership Rating
Employee Rating

Russ Darrow does all of my major service work when I come

Russ Darrow does all of my major service work when I come from Indiana to visit my brother 3 or so times a year. I have my work done at Russ Darrow because they always do things right. I have had work done in Indiana that was not always done right. The staff at Russ Darrow is highly knowledgeable and courteous. I have nothing but praise for them.

Jan 06, 2026

Dealership Rating
Employee Rating

Always have had a great experience with Chris Ziegler.

Always have had a great experience with Chris Ziegler. very helpful, courteous, and easy to work with.

View More Reviews on DealerRater
Tyler Johnson

Tyler Johnson

Sales Manager
Dealership Experience 8 years 1 months
Industry Experience 10 years 1 months
Recent Reviews

Jun 10, 2026

Dealership Rating
Employee Rating

The staff was very helpful and friendly.

The staff was very helpful and friendly. I would definitely buy from them again in the future

May 27, 2026

Dealership Rating
Employee Rating

My new vehicle has burned in water spots on all the

My new vehicle has burned in water spots on all the windows it 2024 the windshield looks like the vehicle was in a fire the bottom center and corners are burnt, I’ve tried to clean and was unable to remove, all this was unable to see because the vehicle was completely dirty when driving and than we purchased it, they washed it and we left so now and all of the paint looks like someone sprayed a product and it ran down the vehicle than cooked into the paint, you can tell it’s around the whole vehicle, my only hope is that a detail shop could possibly buff out the spot and get the windows clean, I really needed a vehicle so over all I happy with the service but you can see the imperfections as soon as you walk up to the vehicle and I have to give the story about where I bought it

May 25, 2026

Dealership Rating
Employee Rating

Sales was great!

Sales was great! Our sales person was the only person who came out and made any attempt to see us. The rest need to get off their lazy xxxxx

May 23, 2026

Dealership Rating
Employee Rating

The entire purchasing process was enjoyable.

The entire purchasing process was enjoyable. This is the third car I've bought/leased from Bob Phillips, who is a joy to work with. Financing was quick and easy, too.

May 02, 2026

Dealership Rating
Employee Rating

No accountability, they do not keep their word.

No accountability, they do not keep their word. They do not care about the customer, only the sale.

View More Reviews on DealerRater
Robert Kulp

Robert Kulp

Service Manager
Dealership Experience 26 years 2 months
Industry Experience 30 years
Recent Reviews

May 02, 2026

Dealership Rating
Employee Rating

No accountability, they do not keep their word.

No accountability, they do not keep their word. They do not care about the customer, only the sale.

Dec 27, 2025

Dealership Rating
Employee Rating

I purchased a Jeep GC from Russ Darrow on the East Side

I purchased a Jeep GC from Russ Darrow on the East Side of Madison. Great experience on my routine maintenance. Though after my experience in October 2025 with a repair that turned into an absolute catastrophe. Let me explain: The Jeep GC was dropped off for service on Friday(10th). They needed to order a part, and I should leave it at the dealership until fixed. The part did not come in as expected the following week. And it still didn't come in going into another week. When the part comes in finally, they call me on the 24th. Russ Darrow couldn't locate my Jeep and they discovered it was stolen from the dealership back on October 13th. Almost two weeks it was Gone and nobody knew. No apologies, nothing from the Russ Darrow Dealership, other than telling me to report it to my insurance. The dealership did end up paying my $250 deductible - but I'm still out significant money and stress from not having my vehicle for 6+ weeks. My vehicle was recovered by the police department, but as of Dec 27th it still hasn't been completely fixed. With no timetable for complete repair. FYI, I'm having a different facility repair my Jeep. Beware.

Oct 24, 2025

Dealership Rating
Employee Rating

Good quality friendly customer service.

Good quality friendly customer service. Good beverages and snacks too for people who care for them!

Aug 28, 2025

Dealership Rating
Employee Rating

I have generally been very satisfied with both the sales

I have generally been very satisfied with both the sales and service staff. A special shout out to Rob Culp, the service dept manager. He's a real level headed guy.

Aug 23, 2025

Dealership Rating
Employee Rating

I truly enjoy visiting russ darrow, the staff are second

I truly enjoy visiting russ darrow, the staff are second to none. They care about me and taking care of my car.

View More Reviews on DealerRater
Adam Odor

Adam Odor

Sales Manager
Recent Reviews

Jun 17, 2026

Dealership Rating
Employee Rating

Rachel can't be bothered to return a simple email and

Rachel can't be bothered to return a simple email and then is offended when a customer uses the "F" word... She forwarded it elsewhere. How simply audacious!

Jun 13, 2026

Dealership Rating
Employee Rating

Easy to work with all around great group of people.

Easy to work with all around great group of people. Made vehicle purchase as pain free as possible.

Jun 11, 2026

Dealership Rating
Employee Rating

Trent was great to work with gave me a few test drives

Trent was great to work with gave me a few test drives searched out some information on some Vehicles did a great job

May 19, 2026

Dealership Rating
Employee Rating

I work with Scott S and he was great.

I work with Scott S and he was great. Everything's always painless and very transparent. Appreciate the experience. This is the second vehicle I bought because of Scott

Feb 27, 2026

Dealership Rating
Employee Rating

Kaylum was both knowledgeable and professional.

Kaylum was both knowledgeable and professional. He answered all my questions promptly. I would definitely work with him again.

View More Reviews on DealerRater
Luke Benson

Luke Benson

Salesperson
Recent Reviews

Jun 17, 2026

Dealership Rating
Employee Rating

Rachel can't be bothered to return a simple email and

Rachel can't be bothered to return a simple email and then is offended when a customer uses the "F" word... She forwarded it elsewhere. How simply audacious!

May 02, 2026

Dealership Rating
Employee Rating

No accountability, they do not keep their word.

No accountability, they do not keep their word. They do not care about the customer, only the sale.

Apr 25, 2026

Dealership Rating
Employee Rating

Parker was great!

Parker was great! He helped find an affordable hybrid with everything I wanted, and was able to make it a pleasant experience at the dealership.

Apr 22, 2026

Dealership Rating
Employee Rating

Parker and Luke are true professionals.

Parker and Luke are true professionals. Really nice guys, also! Thanks for all your help!

Mar 25, 2026

Dealership Rating
Employee Rating

yes, I bought a truck sight unseen, and had it delivered.

yes, I bought a truck sight unseen, and had it delivered. but you would think for a 52000$ truck that they would clean it up. there were tons of stuff left by the previous owner. a boat owner's manual an out-board motor service manual tools to service the boat hoses clamps, and trailer sway bar hitch, tons of receipts paperwork, granola bar wrappers, Cheetos crumbs all over the floor in the back floor there were wrappers paper towels a broken reflectors off something in the bed. windshield fluid was empty. oil wasn't changed. am i being picky i think no a 5 min inspection someone would have seen all this. Got this truck into my dealer in Iowa an it needs an oil pan very obvious. Paper work was filled out incorrectly with 2025 date not 2026 . They want me to give them all this an more information instead of taking to the sales person that I have texted and email extensively.

View More Reviews on DealerRater
Sara Pitts

Sara Pitts

Service Advisor

15 Reviews
Certified
Recent Reviews

May 29, 2026

Dealership Rating
Employee Rating

They worked with us to get us in at the next available

They worked with us to get us in at the next available slot, the technician sent us a video and they got the work done and informed us when the truck is ready to be picked up. Easy process and much appreciated.

May 19, 2026

Dealership Rating
Employee Rating

The service is always great, and all of the staff are

The service is always great, and all of the staff are very friendly and efficient

May 12, 2026

Dealership Rating
Employee Rating

1st, I didn't work with Sara even though she was

1st, I didn't work with Sara even though she was apparently assigned to me. Overall, my experience was positive. Quick work, fair price.

May 02, 2026

Dealership Rating
Employee Rating

A great dealership with very helpful employees, will be

A great dealership with very helpful employees, will be coming back for all my future seevices.

Apr 30, 2026

Dealership Rating
Employee Rating

Simple oil change completed quickly.

Simple oil change completed quickly. Tire rotation was not recommended as the front tires had the most remaining tread depth. Service advisor recommended new tires before winter.

View More Reviews on DealerRater
Carissa Ferguson

Carissa Ferguson

Salesperson
Contact Me
Dealership Experience 2 years 1 months
Recent Reviews

Aug 17, 2025

Dealership Rating
Employee Rating

We have known the DARROW FAMILY for years.

We have known the DARROW FAMILY for years. First in the early 70s think the Milwaukee area. Now Madison!! Carissa was great.

Aug 02, 2025

Dealership Rating
Employee Rating

Carissa did a wonderful job helping me find the perfect

Carissa did a wonderful job helping me find the perfect vehicle! Would highly recommend this dealership and Carissa.

Aug 02, 2025

Dealership Rating
Employee Rating

They were all very helpful and truly cared to find the

They were all very helpful and truly cared to find the best deal for me!

Jul 03, 2025

Dealership Rating
Employee Rating

I was in need of a new truck I had called Russ Darrow in

I was in need of a new truck I had called Russ Darrow in Greenfield because they had the one I liked online, I called first thing Tuesday morning and talked to somebody about the vehicle and told him that I needed a vehicle this morning and however out of the five I found online to offer the best deal over the phone was selling a truck today. I told them that they had the closest and one I liked the most and all I needed were pictures of the interior. After two other sales people reach out about the same vehicle and waiting an hour to get pictures of the interior I find out they had the vehicle on the lot for 2 weeks and it hadn't been inspected yet nor detailed. I started all over and came across a totally different truck that was not on my list but was closer and a little bit more money so I called Russ Darrow in Madison and Carissa was a great help and got me into a new truck that day. Great customer service!!

Jun 27, 2025

Dealership Rating
Employee Rating

They are so welcoming and understanding!

They are so welcoming and understanding! It is my first time purchasing a vehicle and they not only answered all my questions but also calmed my anxiety about it by having patience with me and I am forever grateful.

View More Reviews on DealerRater
Jessica Zurn

Jessica Zurn

Admin
Recent Reviews

Mar 30, 2025

Dealership Rating
Employee Rating

Been with them since 2016 and live working with them.

Been with them since 2016 and live working with them. Bob is who I have been working with and he is great

Mar 21, 2025

Dealership Rating
Employee Rating

Everyone gave us great customer service.

Everyone gave us great customer service. I’m a repeat customer and plan on starting that way.

Feb 28, 2023

Dealership Rating
Employee Rating

Very clean and welcoming showroom, very helpful sales

Very clean and welcoming showroom, very helpful sales person, great service dept. have always been pleased with Russ Darror, Madison.

Feb 21, 2021

Dealership Rating
Employee Rating

Brought car in for oil change and adding an accessory...

Brought car in for oil change and adding an accessory quick service car cleaned. Polite staff explained all that was done professional detailed work. Called when work complete.

Jan 13, 2021

Dealership Rating
Employee Rating

Timely service, thorough review of what service I needed...

Timely service, thorough review of what service I needed today and in the near future. Comfortable and clean customer waiting area. Bryan always keeps me well informed and is the best to work with!

View More Reviews on DealerRater
Jake Welsh

Jake Welsh

Finance Manager
Recent Reviews

Jun 10, 2026

Dealership Rating
Employee Rating

The staff was very helpful and friendly.

The staff was very helpful and friendly. I would definitely buy from them again in the future

Jun 01, 2026

Dealership Rating
Employee Rating

Parker and Jake were nice and they were easy to work

Parker and Jake were nice and they were easy to work with. They didn't make the process difficult and explained the paperwork thoroughly.

May 27, 2026

Dealership Rating
Employee Rating

My new vehicle has burned in water spots on all the

My new vehicle has burned in water spots on all the windows it 2024 the windshield looks like the vehicle was in a fire the bottom center and corners are burnt, I’ve tried to clean and was unable to remove, all this was unable to see because the vehicle was completely dirty when driving and than we purchased it, they washed it and we left so now and all of the paint looks like someone sprayed a product and it ran down the vehicle than cooked into the paint, you can tell it’s around the whole vehicle, my only hope is that a detail shop could possibly buff out the spot and get the windows clean, I really needed a vehicle so over all I happy with the service but you can see the imperfections as soon as you walk up to the vehicle and I have to give the story about where I bought it

May 26, 2026

Dealership Rating
Employee Rating

This was the easiest, friendliest, and smoothest car

This was the easiest, friendliest, and smoothest car buying process I have ever experienced. Parker is an amazing car salesman and wonderful person. He made the car buying experience truly a fantastic experience.

May 02, 2026

Dealership Rating
Employee Rating

No accountability, they do not keep their word.

No accountability, they do not keep their word. They do not care about the customer, only the sale.

View More Reviews on DealerRater
Daniel Wallner

Daniel Wallner

Salesperson
Contact Me
Dealership Experience 1 years 7 months
Industry Experience 1 years 7 months
Recent Reviews

May 05, 2026

Dealership Rating
Employee Rating

We are on vacation from NJ.

We are on vacation from NJ. My engine light came on. I called the dealer, Daniel, the person I spoke to was able to get me in the next business day. When I arrived, Anthony was my service advisor. He did an excellent job listening and asking question to help with the problem my truck was having. He is an excellent service advisor. He was honest, and didn't try to upsell me for services not needed. Especially for someone from out of state. He communicated excellently.

May 02, 2026

Dealership Rating
Employee Rating

No accountability, they do not keep their word.

No accountability, they do not keep their word. They do not care about the customer, only the sale.

Jan 12, 2026

Dealership Rating
Employee Rating

Parker was absolutely amazing.

Parker was absolutely amazing. He sold us a car in 15 minutes. Definitely has to be a record. He was professional, pleasant, kind, attentive, and even candid (not one iota of artificiliality), and very clearly knew what he was talking about. We're very happy with the service we received and would highly recommend him and the dealership to anyone. Thank you so much!

Nov 30, 2025

Dealership Rating
Employee Rating

I had an outstanding experience working with Daniel

I had an outstanding experience working with Daniel Wallner while searching for a new vehicle. His knowledge was incredible — he walked me through multiple brands, models, price ranges, both used and new, and made everything easy to understand. Daniel helped me make the most informed decision based on my budget and the features that mattered most to me. I’m very happy with the work Daniel did and truly appreciate the time and care he put into guiding me through the process. Highly recommend!

Nov 16, 2025

Dealership Rating
Employee Rating

I recently worked with Dan while shopping for a new

I recently worked with Dan while shopping for a new vehicle, and the experience was genuinely outstanding. From the moment I walked in, he was friendly, professional, and incredibly knowledgeable. What stood out most was how straightforward he was. No pressure. No games. Just clear answers, honest guidance, and someone who clearly knows the car business inside and out. Dan listened to what I needed, walked me through the options without pushing anything unnecessary, and made the entire process surprisingly easy. He went above and beyond to make sure I felt confident in the decision, and it’s rare to meet a salesperson who genuinely puts the customer first. If you’re looking for someone who’s patient, trustworthy, and great at what he does, ask for Dan. You won’t regret it.

View More Reviews on DealerRater
Kaylum Merklein

Kaylum Merklein

Salesperson
Recent Reviews

May 08, 2026

Dealership Rating
Employee Rating

Patient and friendly Finance team was very patient when

Patient and friendly Finance team was very patient when dealing with complex history and kaylum was patient and willing to help find what I wanted and resolving issues

Feb 27, 2026

Dealership Rating
Employee Rating

Kaylum was both knowledgeable and professional.

Kaylum was both knowledgeable and professional. He answered all my questions promptly. I would definitely work with him again.

Dec 04, 2025

Dealership Rating
Employee Rating

Very easy but didn't like the add-ons they tried to slip

Very easy but didn't like the add-ons they tried to slip in. Why Again, why

Nov 29, 2025

Dealership Rating
Employee Rating

Wonderful and pleasant, we will purchase future vehicles

Wonderful and pleasant, we will purchase future vehicles from them. Russ Darrow was wonderful and pleasant, we will be purchasing future vehicles from them.

Nov 16, 2025

Dealership Rating
Employee Rating

They recognized that i may have other options available

They recognized that i may have other options available to me vs.the contrat Honda was offering,, saving me $3000.00. They took the time to stay engaged personally throughout the process. Personal follow up once all paperwork was completed. They reputation as an honest customer centric dealership was evident.

View More Reviews on DealerRater
Anthony Rivera

Anthony Rivera

Service Advisor
Recent Reviews

May 31, 2026

Dealership Rating
Employee Rating

Quick, easy and painless.

Quick, easy and painless. Explained the issue, sent videos and was done in a timely manner.

May 27, 2026

Dealership Rating
Employee Rating

No appt.

No appt. They took care of my check engine light ASAP. Anthony explained everything in plain language. I love the RAM, but why so many warning light problems? Can I trust this $75,000 truck.

May 27, 2026

Dealership Rating
Employee Rating

Quick & efficient, friendly customer service.

Quick & efficient, friendly customer service. Reliable & trustworthy, will be visiting for all my future car needs.

May 05, 2026

Dealership Rating
Employee Rating

We are on vacation from NJ.

We are on vacation from NJ. My engine light came on. I called the dealer, Daniel, the person I spoke to was able to get me in the next business day. When I arrived, Anthony was my service advisor. He did an excellent job listening and asking question to help with the problem my truck was having. He is an excellent service advisor. He was honest, and didn't try to upsell me for services not needed. Especially for someone from out of state. He communicated excellently.

May 03, 2026

Dealership Rating
Employee Rating

Identified the problem, fixed it as quickly as possible.

Identified the problem, fixed it as quickly as possible. Took care of my needs while car was in the shop.

View More Reviews on DealerRater
Chad Ellis

Chad Ellis

General Manager
Recent Reviews

May 02, 2026

Dealership Rating
Employee Rating

No accountability, they do not keep their word.

No accountability, they do not keep their word. They do not care about the customer, only the sale.

Jul 01, 2025

Dealership Rating
Employee Rating

Everything was great.

Everything was great.. the detailing needs to be better. Left streaks of cleaning agents that I am having trouble getting rid of. All in all. Great experience and fair.

Jun 27, 2025

Dealership Rating
Employee Rating

They are so welcoming and understanding!

They are so welcoming and understanding! It is my first time purchasing a vehicle and they not only answered all my questions but also calmed my anxiety about it by having patience with me and I am forever grateful.

May 23, 2025

Dealership Rating
Employee Rating

My car went to the shop 3 times before they figured out

My car went to the shop 3 times before they figured out the issue. They beat around the bush with fixing it. By the time they figured out the issue my dealer warranty was up and it had to go through my extended warranty. I’d call and leave messages and never get a call back. I was told one job was a 14 he job and they had my car for a week and a half. Kept being told “your car should be done tomorrow” and it kept getting pushed back. My car got broken into while there, they fixed it free of charge but failed to get all the glass out of the vehicle.

View More Reviews on DealerRater
Scott Schrimpf

Scott Schrimpf

Salesperson
Contact Me
Dealership Experience 5 years 3 months
Industry Experience 33 years 3 months
Recent Reviews

Oct 12, 2025

Dealership Rating
Employee Rating

Went above and beyond to get me approved!

Went above and beyond to get me approved! Will use them again in the future!

Apr 30, 2025

Dealership Rating
Employee Rating

Working with Scott was really easy.

Working with Scott was really easy. He was able to accommodate my schedule. The truck was proved really well for how clean it was.

Feb 28, 2025

Dealership Rating
Employee Rating

Did not receive the UW CU welcome letter that should have

Did not receive the UW CU welcome letter that should have been in our finance packet.

View More Reviews on DealerRater
Trent Eisch

Trent Eisch

Salesperson
Recent Reviews

May 27, 2026

Dealership Rating
Employee Rating

My new vehicle has burned in water spots on all the

My new vehicle has burned in water spots on all the windows it 2024 the windshield looks like the vehicle was in a fire the bottom center and corners are burnt, I’ve tried to clean and was unable to remove, all this was unable to see because the vehicle was completely dirty when driving and than we purchased it, they washed it and we left so now and all of the paint looks like someone sprayed a product and it ran down the vehicle than cooked into the paint, you can tell it’s around the whole vehicle, my only hope is that a detail shop could possibly buff out the spot and get the windows clean, I really needed a vehicle so over all I happy with the service but you can see the imperfections as soon as you walk up to the vehicle and I have to give the story about where I bought it

May 02, 2026

Dealership Rating
Employee Rating

No accountability, they do not keep their word.

No accountability, they do not keep their word. They do not care about the customer, only the sale.

View More Reviews on DealerRater
Brittany Secora

Brittany Secora

Office Manager
Recent Reviews

Apr 27, 2025

Dealership Rating
Employee Rating

Dealers very professional and the employees are friendly

Dealers very professional and the employees are friendly and are willing to answer any questions you have

Apr 11, 2025

Dealership Rating
Employee Rating

Carissa and Tyler were very helpful.

Carissa and Tyler were very helpful. Service was very good and I like the car very much. Thanks

View More Reviews on DealerRater
Rod Winklepleck

Rod Winklepleck

Corporate Director of Sales
Recent Reviews

May 02, 2026

Dealership Rating
Employee Rating

No accountability, they do not keep their word.

No accountability, they do not keep their word. They do not care about the customer, only the sale.

Aug 03, 2025

Dealership Rating
Employee Rating

Tech left tools under passenger side mat and did not put

Tech left tools under passenger side mat and did not put everything back together under passenger side dash

View More Reviews on DealerRater
Cole Jordan

Cole Jordan

Salesperson
Recent Reviews

May 29, 2026

Dealership Rating
Employee Rating

Very helpful This was our second purchase from this

Very helpful This was our second purchase from this dealership. Great cars at a fair price. Everyone was so nice and super helpful.

View More Reviews on DealerRater
Eli Piasecki

Eli Piasecki

Production Manager
Recent Reviews

May 02, 2026

Dealership Rating
Employee Rating

No accountability, they do not keep their word.

No accountability, they do not keep their word. They do not care about the customer, only the sale.

View More Reviews on DealerRater
Rachel Svetlik

Rachel Svetlik

Office Manager
Recent Reviews

Apr 27, 2025

Dealership Rating
Employee Rating

Dealers very professional and the employees are friendly

Dealers very professional and the employees are friendly and are willing to answer any questions you have

View More Reviews on DealerRater
Sara Anderson

Sara Anderson

Receptionist/Cashier
View More Reviews on DealerRater

Contact Us

  • This field is for validation purposes and should be left unchanged.
  • Find the Right Person

    Connect with one of our top rated specialists.
    Parker Rogalla
    Kaylum Merklein
    Carissa Ferguson
    Powered By DealerRater
    Show Our Specialists Hide Our Specialists
    Parker Rogalla

    Parker Rogalla

    Salesperson

    57 Reviews
    Kaylum Merklein

    Kaylum Merklein

    Salesperson

    7 Reviews
    Carissa Ferguson

    Carissa Ferguson

    Salesperson

    14 Reviews
    Luke Benson

    Luke Benson

    Salesperson

    26 Reviews
    Robert Phillips

    Robert Phillips

    Salesperson

    68 Reviews
    Daniel Wallner

    Daniel Wallner

    Salesperson

    9 Reviews
    Scott Schrimpf

    Scott Schrimpf

    Salesperson

    3 Reviews
    Trent Eisch

    Trent Eisch

    Salesperson

    2 Reviews
    Cole Jordan

    Cole Jordan

    Salesperson

    1 Review
    Isaac Terry

    Isaac Terry

    Salesperson